Holladay Crafts Return Policy
We hope you love what you ordered. But in case you don't we'll send you a new craft kit or issue you a quick refund.
Returns and exchanges are free and you have up to 30 days to return or exchange items purchased. We don’t refund original shipping and handling charges but if you choose to exchange we will ship your new items for free!
Step 1: Contact us here.
Step 2: Print the shipping label and drop off your return to be delivered back to our Austin Headquarters.
Step 3: We refund the cost of the returned merchandise as soon as we receive the delivery, and send you an email to confirm that the return has been completed.
NOTE: We do not accept C.O.D deliveries. Refunds are in the form of original payment, such as the credit card used for the order. If the refund is applied to your credit card, your credit card company may take up to 10 additional business days to post the refund to your account.