Shipping Policy

Shipping Policy

1. Processing Time

• Orders are typically processed within 5 business days of receiving payment.

• Orders placed on weekends or holidays will begin processing the next business day.

2. Shipping Options

• We offer the following shipping options:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-3 business days

  • Free Shipping: Available for orders over $50.00.

• Shipping costs are calculated at checkout based on your location and selected shipping method.

3. Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking details.

• You can track your shipment using the provided link or tracking number.

5. International Shipping

• Not available at this time. US only.

6. Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us within 14 days of the expected delivery date.

• We will work with the carrier to resolve the issue and, if applicable, send a replacement or refund

7. Returns Due to Incorrect Address

• Please ensure your shipping address is correct at checkout.

• Orders returned due to an incorrect address will require additional shipping charges for reshipment.

8. Contact Information

• For questions about shipping, please contact us at info@holladaycrafts.com